Welcome to Sevenoaks-Taxis

Where will I meet My Driver?

Your driver will meet you at Arrivals with Premier Cars name board at all airports Terminals.You will receive exact instructions of the meeting point in your email confirmation when you make the booking.

We use your flight number to track your flight and ensure your driver is waiting for you when you land. We monitor delays and update the time we send your driver in accordingly.

Within your booking quote we include 60 minutes waiting time for international arrivals and 30minutes for domestic arrivals. After this waiting time fees are charged accordingly. If you think you might take longer than this to clear customs and reach your driver you can extend the time that the free waiting period starts from by selecting a delay time when booking.

How can i make booking?

You can make bookings using our mobile app, on our website or simply give us a call on 01892535535.

What is your waiting charge?

Our drivers will wait for you free of charge for 5 minutes. For on demand bookings your five minutes starts from the time the vehicle arrives. For pre-bookings it starts from the booked time. Once you’re into your 6th minute, we’ll charge you for one minute and then in one minute increments thereafter. Waiting time is charged at ?0.40 per minute for standard car services.

What happens if my flight is delayed?

If you provide us with your flight number at the time of booking then we will be able to track the flight and adjust the pickup time in case of any delays.

How do I pay for my journey?

Before confirming the booking you can select a payment method. We accept bookings paid for via: account, cash, credit/debit card, PayPal and Apple pay. We accept all credit card including American Express in our Taxis.

Do I need to tip the driver?

You are not required to tip your driver although any tip is greatly appreciated by them.

Are all your driver insured?

All of our drivers are fully insured under our Policy.

I'm a single female passenger, How safe are your drivers?

When you travel with us, you'll travel with approved drivers only. These are driver who have gone through a strict vetting process. All drivers have a minimum of 2 years experience. Every journey is logged, The details of the journey are comprehensive and they include drivers details, pickup and drop off details, plus the journey is tracked via GPS

I have a lot of luggage, will it fit?

A. If you're not sure your luggage will fit in the vehicle you've selected, it probably won't. The best option when booking with large amounts of luggage is to book the next available vehicle size up. For example, if you are booking a saloon, book an estate, If you are booking a 6 seater MPV book an 8 seater.The price difference is often not that much greater and it will ensure you have a more comfortable ride. And remember, if you're booking with a return you may have more luggage on the way home

Frequently Asked Questions